SoftPro vs Qualia: find the best title production software for your business

The right closing software can make or break a title company or law firm's efficiency, security, and profitability. That’s why many companies in the real estate industry consider platforms like Qualia and SoftPro. But which one is the better fit for your business?

Both Qualia and SoftPro are leading platforms for the real estate closings, but a closer look reveals key differences. They vary in pricing, integrations, security features, and user experience—factors that affect how title companies and law firms operate daily, manage wire fraud risks, and scale their businesses. 

If you prefer a TL;DR version:

• SoftPro: Highly configurable but has a steeper learning curve and requires third-party integrations for optimal security
• Qualia: An all-in-one system with a connected but more rigid ecosystem and potentially higher costs over time
• CertifID + SoftPro: The strongest fraud prevention combination for secure transactions

If you’re here for a deep-dive, let’s get started.

How to compare Qualia vs. SoftPro for your company

Before choosing between Qualia and SoftPro, evaluate your current workflow and business needs.

A title or law company handling ten closings a month has vastly different requirements than one processing 50+ transactions monthly.

Let’s look at how transaction volume and workflow needs can guide platform choice.

Example 1: High-volume residential and commercial closings (over 50 closings/month)

Best fit: SoftPro + CertifID

Why? If your firm handles high transaction volume, you need custom workflows, automated payoff verification, and secure wire transfers.

SoftPro's customization capabilities ensure operational efficiency, while CertifID protects transactions from fraud with up to $5 million in first-party insurance coverage per file. See how to verify mortgage payoffs with CertifID inside SoftPro:

Why not Qualia?

Qualia's all-in-one structure offers convenience, but it limits flexibility for firms that already use specialized third-party tools. 

For high-stakes transactions, Qualia may reject protection on some transactions, making it a risky choice when every wire matters.

The SoftPro and CertifID integration allows title companies to maintain their preferred workflows while adding enterprise-grade fraud protection.

This combination eliminates manual payoff callbacks, automates wire verification, and provides direct insurance coverage. All these features are critical when you’re handling high-volume operations.

Example 2: Mid-to-large title companies (50+ closings/month, seeking operational standardization)

Best fit: Qualia

Why? Companies with sufficient transaction volume to justify the premium pricing can standardize their operations around Qualia's predefined workflows. 

Qualia positions itself as a premium solution with pricing starting at $3,599 annually, targeting large-scale operations that can absorb higher costs.

The trade-offs:

• Premium pricing with limited value: $3,599+ annually makes it expensive for what many consider basic title production functionality, with additional costs for enterprise features 
• Workflow rigidity: Companies must abandon existing processes and adapt to fit Qualia's standardized framework, reducing operational flexibility
• Limited customization: Cloud-only deployment with predetermined integration options restrict enterprise requirements and force dependence on Qualia's ecosystem

Why not SoftPro? SoftPro offers extensive customization and flexible deployment options (on-premise/cloud). This makes it better suited for companies requiring tailored solutions rather than being forced into standardized processes.

SoftPro: Feature-rich, flexible title production software

SoftPro is a reliable and feature-rich real estate closing solution. Its flexibility, scalability, and strong integrations make it a popular choice for small to large title agencies seeking customizable workflows.

Best for:

• Title companies needing custom workflows and third-party integrations
• Firms handling multi-state or complex commercial transactions
• Agencies requiring advanced escrow accounting and automated workflows

Pricing: 

SoftPro offers three package tiers, allowing title agencies to choose the level that fits their needs:

• Standard: Basic document management and escrow tools
• Select: Advanced workflow customization
• Hosted: Cloud-based access for remote teams

Best features for title companies:

• Document management and e-recording: Reduces paperwork delays and streamlines the closing process
• Customizable workflows: Automates repetitive tasks and adapts to your specific business processes
• Escrow accounting: Helps firms manage complex fund transfers with detailed reporting and compliance features

SoftPro and CertifID integration

If you're considering enhanced fraud protection, SoftPro offers direct integration with CertifID, ensuring secure transactions without switching platforms. 

CertifID is also accessible through the SoftPro 360 Marketplace, making implementation quick and easy.

This integration provides:

• Automated payoff verification (94% instant verification rate)
• Secure wire instruction collection from sellers
• Identity verification to prevent impersonation fraud
• Up to $5 million in first-party insurance coverage per file
• Access to fraud recovery services with an 87% success rate

What people are saying: 

SoftPro maintains a 4.1/5 star rating on G2. Users consistently praise its flexibility and customization options, though some note the learning curve for new users. 

Qualia: An all-in-one closing platform

Qualia is a cloud-based, all-in-one title production software designed for simplicity and standardization. While it offers automation and is user friendly, it lacks the flexibility.

Best for:

• Mid-sized and enterprise title agencies
• Teams looking for a standardized closing process with minimal customization
• Firms that don't require extensive third-party integrations

Pricing:

• Costs $3,599 per year, excluding add-ons for enterprise companies

Best features for title companies:

• Built-in wire transfers & payments: Handles basic wire processing within the platform
• Standardized workflow automation: Predefined processes for common transaction types
• Cloud-based platform: Accessible from anywhere with internet connectivity

SoftPro vs. Qualia: Side-by-side comparison

Here’s a table that summarizes how SoftPro stacks against Qualia.

Security & fraud prevention: The biggest gap

With wire fraud on the rise, title companies handling high-value transactions need robust fraud prevention measures.

According to CertifID's 2025 State of Wire Fraud report, 17% of title companies sent money to incorrect accounts due to fraud in the past year. Losses like these are often tied to weak verification tools and manual processes—this is where there’s a clear gap between Qualia and SoftPro.

Qualia's security concerns

• Limited first-party insurance: Qualia Shield offers insurance on wire transfers up to $2 million. This is a limited offering compared to other options on the market
• Frequent high-risk transaction flags: Qualia's basic fraud detection often flags legitimate transactions without providing clear resolution paths, creating operational delays and customer frustration
• Limited wire verification options: No automated payoff verification system and no alternative to manual callbacks, leaving firms vulnerable to sophisticated fraud schemes

SoftPro + CertifID for comprehensive fraud protection

• Automated wire verification eliminates manual callbacks with a 97% instant verification rate, saving hours of staff time while ensuring accuracy. CertifID has protected 1 million mortgage payoffs to date
• Up to $5M wire fraud insurance—direct, first-party coverage on every file verified through CertifID, protecting title companies from catastrophic losses
• Fraud recovery services—CertifID has recovered over $100 million in fraudulent transfers, with an 87% success rate when cases are reported quickly

If fraud prevention is a priority, SoftPro and CertifID is the only combination that actively protects transactions with both technology and financial backing.

Which closing software is right for you?

The choice between SoftPro and Qualia ultimately depends on your firm's size, complexity, and growth plans. While Qualia offers simplicity for smaller operations, SoftPro provides the flexibility and integration capabilities that growing title companies and law firms need to scale securely.

Ready to see how CertifID can enhance your title production software? Request a demo to learn how our fraud prevention tools integrate seamlessly with your existing workflows, whether you choose SoftPro, Qualia, or another platform.