Wire fraud stops with us.

Natasha brings a decade of experience in Human Resources and Talent Acquisition, enjoys exploring different ways to make a difference, and excels in an environment of high ambiguity. Before joining CertifID Natasha led technology startups, building a high moral culture that empowered staff and guided the organization's growth. She believes in people and their potential, and finds it immensely rewarding when an organization achieves success!

Nick began his career in marketing after graduating from Michigan State University in 2019. He applies his unique skill set in his customer success role to deliver the best possible experience for our customers. You can find him running, playing/watching soccer, mountain biking, or scoping out the best place to grab an authentic bite!

Will began his career as an analyst in the mortgage industry after graduating from Santa Clara University. Since then, he has applied his skills wearing many different hats for multiple startups. In his free time, you can most likely find him out fly fishing on any number of rivers.

Ben has spent over 10 years in various Customer Success and Product Implementation roles in the SaaS industry. He has honed his skills in that time to ensure the success of his clients by providing a world class onboarding / implementation experience. Ben enjoys building rapport and establishing solid relationships by leading with empathy and fostering a mutual understanding of his client’s business goals.

Tyler brings a decade of leadership experience developing and launching technology businesses. Before co-founding CertifID, Tyler led new product development at BCG Digital Ventures for Mercedes-Benz, First American Financial, Boston Scientific, and Aflac.

Natalia is a product designer and UX leader with 8+ years of experience. She champions data-driven innovation and user research. As a product designer, She creates intuitive experiences for the end-user while balancing business needs and goals. Before joining CertifID, Natalia worked within the startup space, helping companies and entrepreneurs design mobile apps & modern websites, from concept to fully functioning digital experiences.

Chris is a recent graduate with honors from California State University-Fullerton with a degree in computer science. His passion and curiosity for technology have led him to work with other like-minded professionals to create and perfect systems that make life easier and safer.

Tyler has spent most of his career in SaaS, holding various roles in software support and customer success. He thrives on fully equipping his users to utilize their software from top to bottom. His favorite part of working in software is seeing customers realize the value add software provides to improve their processes, procedures, and workflows.

I have been in testing fields for over six years now with a background in multinational companies as well as startups. Unlike common opinion, I see QA as not just a "go and break it" concept but systematically and responsibly helper of all parties to decide whether the product they’ve got is the product they want. I believe that QA is engaging and powerfully creative and there is an endless amount to learn. I am grateful to be with Certifid.

Joelle is a visual designer and artist with over 8 years of inhouse experience working in the fairtrade, retail, and tech startup space. Before CertifID, she served as a Creative Lead focusing on brand development and advocating for design to be a top priority for business success. Most recently, Joelle transitioned into product design where she has transferred her experience in visual storytelling into user-centered designs with a touch of creative sparkle.

Andres has been in the technical support industry for the better part of a decade. Aiming to provide a complete and satisfactory customer experience. It is not just enough to fix the issue but to ensure future problems are limited as well. Before joining CertifID, Andres was an onboarding specialist for the security industry, helping new customers experience peace of mind.

Mike brings over 30 years of software development and architecture experience to the team. He has been a key player in more than 40 commercial projects for enterprises such as Porsche, Booz Allen Hamilton, MTV, Audi, and Les Schwab.

Interest led Lei to a career in software development after he graduated from college in 2012. He gained valuable experience working with and delivering products to enterprises of various sizes, from Porsche, Audi, Les Schwab, and Wheel Pros to local small businesses. His passion has always been making meaningful products that help people.

I’m Kwok, a recent graduate at the University Of California San Diego with a degree in Human-Computer Interaction. I’ve had previous experience working at UCSD as a student researcher for the Design lab, and I was also a club leader for a student organization on campus. In my free time, I spend time reading and pursuing different hobbies. As a designer, I hope to utilize design to build more inclusive and accessible products.

Katie helps customers match business requirements with technology solutions and enhance customer interactions. After graduating from Kalamazoo College, she taught English through the Fulbright program before starting a career in cloud-based software sales. She loves using her skills as a lifelong learner and teacher to better understand customers needs and to help them build results.

From an early age, Milen's primary interest has always been technology and software development. He joined CertifID from the earliest days of developing an MVP. Today Milen focuses on maintaining and improving world-class security practices to protect businesses and consumers from fraud.

Joey has spent the last 10 years in the SaaS industry focused on Customer Success and Product implementation. He has helped onboard and implement product suites for Real Estate Agents, Financial Advisors, Mortgage professionals, Attorneys, Contractors and other small business owners. His favorite part about Customer Success is helping companies and their end users establish a mutually beneficial partnership centered around long term value and trust.

Francisca is an honors student studying Information Systems & Technology with a double major in Finance at the University of Texas at Dallas. Francisca has had previous experiences in the startup realm, having co-founded a social impact focused business and participated in multiple accelerators and pitch competitions, of which she has earned funding opportunities. In her free time, you can catch her shooting competitive archery.

Nate graduated from Harvard University in 2021 with a concentration in Economics and Psychology. After two years with CertifID as an intern, Nate developed a hunger for tackling the challenging projects that drive innovation and rapid growth at startups. He accepted an offer to join CertifID full-time after graduation and hasn't looked back!

Andrew has over a decade of experience in leading technology teams in different industries. He has a track record for yielding high results with limited resources by maintaining an agile team dynamic. Andrew enjoys participating in early product planning through strategic development and final delivery.

Tom is an accomplished entrepreneur and licensed attorney. He has founded and led award-winning businesses to receive honorable recognition in their respective fields. Tom is also a highly sought-after speaker who lends his expertise to the world of real estate, fraud, and security-related topics across the country.

Tim has been helping people get the most out of their technology for the past decade. With a background in technical support in non-profit and higher ed, Tim has experience helping users of all ability levels achieve their goals.

Matt has over a decade of experience bringing disruptive Software-as-a-Service (SaaS) solutions to market in the automotive, MarTech, and real estate industries. He excels in high-growth tech companies with a passion for building and leading sales teams that deliver a memorable, consultative experience to prospective clients.

Katie's background combines both IT and education. Her degree is in Management Information Systems, and she spent her first four years in the workforce as an IT business analyst. Katie took a career turn and joined Teach for America and worked in inner-city schools in Indianapolis as a math teacher and eventually an assistant principal. Today she combines her IT nerdiness and love of teaching, helping customers find success every day.

Luis brings a decade of design and product leadership experience to the team. Before joining CertifID, Luis helped lead product and design at Merlin Labs, a HomeServices and Berkshire Hathaway real estate innovation lab. He also co-founded InHouse, a real estate marketing, and data platform, in 2015. Today, he combines his passion for thoughtful design and his experience in real estate to help create a future safe from wire fraud.

Samantha began her career in Customer Success after graduating from the McCombs Business School at the University of Texas in 2014. With a background in start-up’s and tenure as an Austin resident, she’s accustomed to change and building successful partnerships. In her free time, she enjoys the Austin music scene and exploring the city with her mini Aussie, Bennie.

Ngawang is currently a graduating senior studying interaction design and psychology at the State University of New York at Fredonia. Ngawang has had experience with the redesign of NASA’s Small Business Innovation Research (SBIR) programs to improve the customer and employee experience for small business and research-institutions. With his personal desire to understand and simplify everyday complexities for all, he seeks to have a positive impact on the team’s mission in providing wire fraud solutions.

Austin is an empathetic, well-respected, record-breaking sales professional in the financial technology and services industry. Clients and colleagues alike sing his praise for his relationship-first approach to his craft. Austin is a team player and firm believer that the key to success is developing a positive team culture.