Wire fraud stops with us.
We’re the only company dedicated to securing wire transfers with identity verification software, insurance, and proven recovery services.
Our Vision
A world without wire fraud
Our Mission
To stop wire fraud and keep your money out of the hands of criminals.
Our Values
Our culture reflects our operating principles, which guide how we deliver value to our customers and their clients.
Protect the customer.
We are customer-obsessed, but like, not in a weird way. We know how damaging fraud is, so we do whatever it takes to protect our customers' businesses, employees, clients, and money.
Raise the bar.
Status quo? Never heard of it. We constantly push the envelope through innovation, going the extra mile for our customers and challenging ourselves to improve daily.
Operate with urgency.
Wire fraud stops for no one. We move fast to deliver excellent customer experiences and stay one step ahead of scammers and the competition.
Our Story
After law school, Tom Cronkright and a classmate founded Sun Title, a title company in Grand Rapids, Michigan. Ten years later, one of their employees wired $180,000 to a fraudulent account. This single case of wire fraud nearly sank the company and changed Cronkright’s life forever.
Fighting fraud in court
“There was no clear process for recovering this kind of loss,” remembers Cronkright. “There was no assistance from federal or state authorities. Our only hope for recovery was through civil litigation.” So began a two-year-long effort to recover the stolen money that ended with Tom testifying in front of the US Department of Justice.
Sun Title went up against a global crime syndicate that was responsible for more than $3B in wire fraud attempts in just five years. Cronkright and his partner managed to recover 78% of the money. But the threat wasn’t going away. As digital banking evolved, so would the scammers’ techniques.
Software that stops fraud
Sun Title was the target of many more wire fraud attempts. “We dealt with spoofed emails, compromised accounts and targeted attacks,” says Cronkright. “We even had a couple more near-misses.” To protect themselves, the Sun Title team developed an app for internal use, and soon realized it was technology they had to share. Tyler Adams joined the company to help Cronkright and the team build an enterprise grade SaaS (Software as a Service) product that changed best practices for the title industry.
Today, CertifID is the top-rated wire fraud protection software on the planet. And if the unthinkable happens, our fraud recovery team is ready to step in and use its partnership with the US Secret Service to help you recover as much of your money as possible as soon as possible.
Our Team
Our team continues to grow and represents a wide variety of professional and personal backgrounds. But we all share the same goal: to stop wire fraud and keep your money out of the hands of criminals. We’re led by a team committed to building the world’s best company for wire fraud protection.
Everyone at CertifID has the opportunity to impact and influence our success — and the success of our customers.
“When I first started working at CertifID, I was more interested in the work. ... What I didn’t expect was the big emphasis in making the team feel empowered.”
Lead Software Engineer
“We work really hard, but we also have a lot of fun as a team. We have a lot of celebrations, and we really support each other. I love the team and the environment that I get to come into work with every day.”
Director of Customer Success
“Startups are a grind, and it takes a commitment to excellence over a long period of time. ... You’ve got to recognize those moments of progress, and you just have to ride the wave.”
VP of Sales
“It’s a high-energy, high-octane environment here at CertifID. Every day we are celebrating wins amongst each other.”
Account Executive
Awards
CertifID is constantly working to raise the bar for our customers and partners. We're honored for this recognition.
Grand Rapids, MI 49505
Suite D200
Austin, Texas 78704
