Join our fight against fraud

We do great work with great people. Come grow with us.

Job title

Want to join our team but don’t see the right role?

Join our talent community and we’ll let you know when we find a match.

Join our talent community
Join our talent community

Our Values

At CertifID, we progress individually and collectively through our core values.


Protect the customer

We are customer-obsessed, but like, not in a weird way. We know how damaging fraud is, so we do whatever it takes to protect our customers' businesses, employees, clients, and money.


Raise the bar

Status quo? Never heard of it. We constantly push the envelope through innovation, going the extra mile for our customers and challenging ourselves to improve daily.


Operate with urgency

Wire fraud stops for no one. We move fast to deliver excellent customer experiences and stay one step ahead of scammers and the competition.


Grow with grit

If it were easy, everyone would do it. Venturing beyond our comfort zone is how we grow as individuals and as a team. We try, we fail, we learn, and we grow.


Ride the wave

Surfs up! Our mission isn’t easy; this is our reminder to learn from the wipeouts and celebrate the wins along the way.


Enthusiasm spreads

Enthusiasm is our superpower! We build off each other's energy and successes to thrive as a team working to create a world without wire fraud.


Stay connected

We make time to build relationships that foster an environment where everyone feels safe, and creativity can flourish.


Send it

We empower our people to focus on progress over perfection. It's our rallying call to celebrate shipping code or finishing a project. Sometimes you just gotta send it!

We heart our employees. Our employees heart us.

We have a lot of great things to say about our employees. Apparently, the feeling is mutual.

Inc Best Workplace Logo

Inc. 2023 Best Workplaces honoree

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Built In 2024 Best
Places to Work

Tech Tribune 2022 Best Tech Startups in Grand Rapids

Purpose Jobs
Best Culture 2023

to a Friend

CertifID Team Members

Our Traditions

Ceremonies are important at CertifID. They keep us connected, competitive and informed.

Monday Meetings

Every Monday, we catch up as an entire company to stay aligned on business goals, celebrate victories, and make sure we are all rowing in the same direction.

Sunday Sauce

Born from his Italian family’s tradition of a big Sunday supper, our CEO Tyler Adams sends the entire team a Loom video to start each week. It’s a powerful way to scale conversations and keep everyone informed.

Tasty Tidbits

During this monthly lunch and learn, a member of our team shares a new skill, productivity hack or cool hobby. Recent sessions have included discussions of 3D printing, email automation tools, and emotional dignity.

Annual Summit

This is the biggest of our team traditions. We learn from our customers and partners and each other. It’s a time for reflection, planning, and celebration. Not to mention inter-departmental “speed dates”, a polar plunge and competitive pickleball play.

Our Benefits

Enjoy perks and programs that support your wellness and work environment.

Health, dental vision insurance

20 days PTO, 12 company holidays, 5 sick days, and your birthday off

401k with company matching

Short-term, long-term disability and life insurance

Generous maternity, parental, and family leave policies

Mental health half-days, and fitness and professional development budget

Team building happy hours, games, lunch & learns, and annual summit

Hybrid environment with opportunities to collaborate with each team member

Our Interview Process

We can't wait to meet you! We recognize and understand that there is a balancing act of real life and job interviews. We promise to respect your time! As a candidate, here is what you can expect as you make your way through our interview process:

1. Application Review

The hiring team will review your skills and experience. We are excited to understand how your background meets most or all of the qualifications of the position.

2. Interview with our Talent & Culture Team

Get excited to learn more about our product, culture and our people. A 45-minute video interview where we get to know the person behind the resume. We’ll cover your experience in detail and seek to understand your goals. We ask that you do your research on our company, our values, our product, and bring questions!

3. Interview with the Hiring Manager

Get ready to meet the hiring manager (typically the person you would report to). An opportunity to dive deeper into the role with a 1-hour video interview. Come ready with examples of projects you’ve worked on and skills you’ve picked up in your career.

4. Interview with other Team Members

For us, we feel like this is actually a mutual interview. You may interview with 2-3 people at once or have a yourself, relax and enjoy!

5. Job Exercise

We are pretty certain you’re a great candidate and you’re in the final stages in making a decision on whether or not CertifID is the right step for you in your career. We’ll send over an exercise related to the role you’re applying for (a coding exercise or sales presentation, for example). This is meant to validate your skills in a practical approach and a way for us to understand your unique approach.

6. Offer

We found a good match! Our Talent and Culture team will work on a competitive offer and partner with you each step of the way!