The email looked right, the phone number matched, and the voice on the line sounded like the loan officer this homebuyer had trusted for weeks. In the August edition of To Catch a Fraudster, Tom Cronkright sits down with a homebuyer whose family lost tens of thousands in closing funds to a lender impersonation scam, and unpacks what it reveals about the role everyone in the closing plays in stopping fraud.
Streamed on:
August 12, 2026
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The email looked right. The phone number matched. And the voice on the line sounded like the loan officer this homebuyer had been working with for weeks.
But it was all a scam.
In the August edition of To Catch a Fraudster, CertifID Co-founder and Executive Chairman Tom Cronkright sits down with a homebuyer whose family lost tens of thousands of dollars in closing funds to a lender impersonation scam.
This is a firsthand account of how sophisticated impersonation fraud has become, and what it reveals about the role everyone in the closing plays in stopping it, including real estate agents, who are often the first party a buyer or seller trusts.
Join us for a conversation about process, trust, and why fraud prevention belongs to the whole closing team.