What the SMT Sunset Means for You: Your Next Chapter with CertifID

Join us for an exclusive webinar designed to walk you through the transition from SMT to CertifID and what it means for your business, your clients, and your fraud prevention strategy.

SMT customers will have two opportunities to attend this informational webinar. Each session will cover the same content, ensuring you can select the date that best fits your schedule while gaining a clear understanding of the transition to CertifID.

About the webinar.

As SMT sunsets, we know you may have questions. This session will provide clear answers, a roadmap for what’s next, and how CertifID will continue to protect your closings.

You’ll learn:

What the SMT sunset means for your account

How to access your new CertifID benefits

The exclusive transition discount available to SMT customers

Live demo of CertifID’s fraud prevention platform

How to get support during and after the transition

Donovan Beals

SMT, Vice President

Matt Killmartin

CertifID, VP of Sales

🎉 Exclusive Transition Discount

As part of the transition, SMT customers will receive an exclusive discount

Frequently asked questions

Who should I contact if I want more information right away?

You can schedule a meeting with our dedicated CertifID representative, who will walk you through the transition and answer your questions one-on-one. Use this calendly link to schedule your meeting.

Will I lose access to SMT immediately?

SMT will sunset officially on October 31, 2025. You’ll continue to have access until that date.

How do I get started with CertifID?

Questions?

About the webinar

Verbal callback procedures have long been seen as a standard for verifying payoff instructions. But for many title professionals, they have become one of the most frustrating and inefficient parts of the closing process. Getting someone on the phone can take time you don't have, especially when funds are at risk.

In this episode of To Catch a Fraudster, we’ll take a closer look at why the traditional callback experience is breaking down under real-world conditions. We’ll explore the operational strain it places on closing teams, the risks, and what it means for compliance when calls go unanswered.

We’ll also share new approaches to automating payoff verification and ordering. You’ll see how more title companies are rethinking this step to reduce delays, strengthen documentation, and give teams time back in their day.

What you'll learn:

What is really happening behind the scenes when a callback gets delayed

How verbal verification-only practices create opportunities for fraud in the payoff process

What a more efficient and defensible payoff workflow looks like in practice

How teams are modernizing this part of the transaction without adding risk

This session is designed for title professionals looking to improve speed and reliability at one of the most sensitive moments in the transaction.

Tom Cronkright

Executive Chairman
‍CertifID

Kimberly Casanova

‍Data Verification Specialist
CertifID